The purpose of the Faculty & Staff Customer Satisfaction Survey is to establish an objective framework for continually assessing the effectiveness of the services provided to the campus by the Administrative Services Division. This year, 11 departments/programs from Administrative Services will be included in the survey. You are requested to rate only those departments that provided services to you during the past 12 months. Your confidential survey responses will contribute to departments' efforts to improve business processes and customer service. Your input makes a difference. Results along with actions to be taken will be available to the campus by Spring 2020.
For questions about the survey, contact customersurvey@vcadmin.ucsb.edu or visit the FAQ page. Thank you for helping to improve our services to the campus.